Why does my FlashLink Program Manager ask for a serial number when I am installing it?

FlashLink Program Manager must be purchased. The Program Manager is designed with the option for programming reusable data loggers. You must contact sales to purchase a license (serial) number before installing it.

Why do I get an Error for RDInstall.exe during the Installation on my Windows 7 64 bit machine

This is the parallel port driver for the old FlashLink drivers. It is not compatible with 64-bit operating systems.

1. You can ignore this error and the installation will continue.
2. If you are using old FlashLink logger you will need to use a FlashLink USB adapter

Can I install it on more than 1 Computer at a time?

No. The license is only good for 1 computer at a time.

I have a new install and it is not accessing my logger.

The port settings are not configured correctly

1. If you are using an older FlashLink logger and connecting directly to the 25 pin parallel port (Note: The parallel download will only work on LPT1)
   1. Click on Customize > Set Port and check Enable LPT1:
   2. Click OK
2. If you are using a FlashLink USB or CT USB Adapter
   1. Connect the adapter
   2. Go to the Device Manager and verify the COM port # the adapter is on
   3. Open Program Manager and click on Customize > Set Port
   4. Check Enable Serial Port then select the COM port 3 from the list
   5. Click OK
3. If you are using a FlashLink USB Logger
   1. Connect the logger
   2. Open Program Manager and click on Customize > Set Port
   3. Check Enable USB Port
   4. Click OK